Last updated: March 11, 2026
TeleVerify ("we," "our," or "us") provides telehealth compliance verification services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting the privacy of healthcare providers and their patients.
Account Information: When you register, we collect your name, email address, organization name, and professional credentials.
Provider Information: For invited providers, we collect name, email, and license information as provided by the organization administrator.
Session Verification Data: During telehealth sessions, we collect patient location data (IP-based geolocation, GPS coordinates if consented, or self-reported location), provider license jurisdiction data, and session timestamps for compliance verification purposes.
Usage Data: We automatically collect information about how you interact with our platform, including log data, device information, and browser type.
We use the information we collect to:
• Provide real-time location verification for telehealth sessions
• Cross-reference patient location against provider license jurisdictions
• Generate timestamped audit trails and compliance records
• Maintain and improve our platform
• Communicate with you about your account and our services
• Comply with legal obligations
TeleVerify is designed to support HIPAA compliance. We do not collect, store, or process Protected Health Information (PHI) such as patient names, medical records, diagnoses, or treatment information. Our verification service processes only location data and provider license information necessary for compliance checks. Where applicable, we will enter into Business Associate Agreements (BAAs) with covered entities.
We implement industry-standard security measures to protect your information, including:
• Encryption of data in transit using TLS 1.2 or higher
• Encryption of data at rest
• Role-based access controls
• Regular security assessments
• Secure cloud infrastructure hosted on Railway
We do not sell your personal information. We may share information only in the following circumstances:
• Within your organization: Administrators can view provider and session data for their organization
• Service providers: We use third-party services (hosting, analytics) that process data on our behalf under strict contractual obligations
• Legal requirements: When required by law, regulation, or legal process
• With your consent: When you explicitly authorize disclosure
We retain compliance verification records for a minimum of 7 years to align with healthcare audit requirements. Account data is retained for the duration of your account plus 30 days after deletion. You may request data export or deletion by contacting us.
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also opt out of certain data processing activities. To exercise these rights, contact us at jay.leventhal@gmail.com.
TeleVerify integrates with telehealth platforms (such as Zoom) to provide compliance verification. When you connect a third-party service, we access only the data necessary for location verification. We do not access session content, recordings, or clinical information. Each integration is governed by the respective platform's API terms and our data processing agreements.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact us at:
TeleVerify
Email: jay.leventhal@gmail.com