Real-time telehealth compliance

Your license covers where you are. It doesn’t cover where your patient is.

TeleVerify maps your practice coverage across all 50 states, verifies your patient’s location in real time every session, and generates audit-ready compliance documentation — automatically.

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Works standalone on web and mobile — no Zoom, Doxy.me, or other video platform required. Optional plug-ins available for Zoom, Doxy.me, SimplePractice, TherapyNotes & Jane App if you already use them.

The problem

Most telehealth providers are unknowingly out of compliance.

When you see a patient via telehealth, the patient’s physical location at the time of the session — not yours — determines where care is delivered and which state’s laws apply. If your patient is in a state where you aren’t licensed, enrolled in a compact, or registered to practice, that session is a regulatory violation. And here’s the part most providers miss: a patient whose home address is in Texas might be calling from a hotel room in New Jersey. You need to know where they are right now — not where their chart says they live.

Board inquiry

Practicing in a state where you’re not authorized can trigger a complaint to your licensing board — even if the patient never complains.

Claim denial

Insurers may deny or claw back reimbursement for sessions where the provider wasn’t licensed in the patient’s state. A signed, timestamped record gives you a clear answer if a claim is reviewed.

Coverage gap

Your malpractice policy may not cover you in a state where you weren’t authorized to practice — the one time it matters most.

The vast majority of states don’t recognize an established patient relationship as an exception to licensure requirements. If your patient moves, you may not be able to keep treating them — even if you’ve been their provider for years.

Why now?

During COVID, most states waived cross-state telehealth licensing requirements. Providers got used to seeing patients anywhere. Those waivers have expired. The OIG’s 2025 work plan explicitly targets telehealth compliance. CMS has tripled penalty rates. Malpractice insurers are starting to flag location documentation as a coverage condition. The grace period is over — and most providers haven’t caught up.

What makes this so complicated?

50 states, 11 interstate compacts, 14 state-specific registration programs, emergency exceptions that vary by jurisdiction, established-patient rules that only some states recognize, prescribing restrictions that differ from practice restrictions. The regulatory framework is a patchwork — and it changes constantly.

Explore the regulatory landscape →

The solution

Three steps. Zero friction.

Real-time location verification for every telehealth session — working in the background so providers can focus entirely on patient care.

Start a session

Click Start Session in TeleVerify and share the session link with your patient via session chat (or automatic text if a phone session).

Patient verifies in one click

Your patient clicks a link and TeleVerify instantly checks their location using GPS and IP address. Takes seconds — no app download required.

Compliance documented

Compliant or Non-Compliant result provided instantly with patient location and supporting methodology for the result. You can always choose to proceed with a session at your discretion, but do so with full awareness.

Built for providers, not regulators.

Your compliance data is private — never shared with licensing boards, insurers, or anyone else. And if TeleVerify flags a session, you're never blocked: override any check in one click and add a note. TeleVerify gives you the information; what you do with it is always your decision.

Real-Time Location Verification

Patients travel. A patient whose records say Texas may be calling from Ohio — and that changes everything about your compliance exposure. TeleVerify confirms patient location during the live session using a multi-layer approach that works on any device — phone, tablet, or desktop — so the provider sees the verified location and the resulting compliance status in real time.

GPS — Highest accuracy. Works on mobile and desktop browsers that support location services.
IP geolocation — Automatic fallback when GPS is unavailable, with VPN and proxy detection built in.
Patient attestation — If neither signal is available, the patient confirms their state with a clear compliance disclosure.
Confidence scoring — Every verification gets a confidence level so you can see exactly how the location was determined.

No app download required. The patient clicks a link, verification happens in seconds, and the result is logged with the session record.

Verification result CVR-2026-03-17-0042

Patient locationTexas

MethodGPS

Confidence98.5%

VPN detectedNo

Status✓Verified

License, Compact & Regulatory Verification

Automatically check provider credentials and confirmed compact enrollment against national databases in real time — including regulatory changes, compact expansions, and expiring registration programs. You're never caught off guard by a rule that changed last month.

NPI Registry integration
Verified compact membership — IMLC, PSYPACT, ASWB, NLC (enrollment confirmed, not assumed)
State-specific telehealth registration programs
Real-time tracking as states join compacts or change rules
Regulatory change alerts delivered to your dashboard

Compact coverage — Dr. Alex Rivera

Home stateCalifornia

PSYPACT✓Active — 42 states

NPI0000000000

License expiry2027-03-15

Cross-state coverage42 / 50 states

Audit-Ready Documentation

Every compliance check generates a tamper-evident record — ready for regulators, insurers, and legal review.

Timestamped compliance verification records
Independence — verification from a system you don't control
One-click PDF export for auditors, malpractice attorneys, and insurers
Full chain of evidence with confidence levels

Compliance Verification Record

CVR IDCVR-2026-03-17-0042

Timestamp2026-03-17 14:32:08 UTC

ProviderDr. Alex Rivera

Verification✓Compliant (Compact)

ConfidenceHigh (98.5%)

Record hasha3f8c1…7e2b

Admin Dashboard & Analytics

Get a bird's-eye view of compliance across your entire organization — regardless of which telehealth platform each provider uses. Stay informed automatically with alerts and daily digests.

Organization-wide compliance pass rates
State-by-state compliance heatmap
Risk exposure tracking
Compact utilization analytics
Email alerts when sessions are flagged non-compliant or need review
Daily compliance digest delivered to your inbox every morning
One-click PDF compliance report export for auditors and insurers

Organization dashboard

97.3%

Pass rate

64.1%

Compact usage

Risk exposure✓$0 — Fully compliant

Sessions today142

Active providers38

Alerts today2 flagged

Native Platform Integrations

TeleVerify can run inside Zoom, Doxy.me, SimplePractice, TherapyNotes, and Jane App — directly in the interface your providers already use — or as a web check for any other telehealth platform (video or phone). No tab-switching, no extra apps, no workflow disruption.

Activates automatically when a session starts
No separate login or tab switching required
Zoom Marketplace app + Chrome Extension for Doxy.me, SimplePractice, TherapyNotes, and Jane App
Zero workflow change for providers
Works identically across all five platforms
One compliance record per provider — sessions from every platform appear in a single unified view

TeleVerify for Zoom

SessionActive

ProviderDr. Alex Rivera

Patient stateTexas

CompactPSYPACT

✓COMPLIANT

Verified via PSYPACT compact

Regulatory Intelligence & Practice Coverage

See exactly where you can practice across all 50 US states & DC — mapped to your specific credential type, not generic for all providers. TeleVerify evaluates your licenses, confirmed compact enrollments, and state registrations to give you one clear picture.

Coverage map specific to your license type (LCSW, PsyD, MD, etc.)
Ranked recommendations — highest-impact actions to expand coverage
Compact enrollment tracking with expiration alerts
State-specific emergency and established-patient exception recognition
Live regulatory change feed with enforcement alerts

Coverage Gaps Resolution

When a provider has non-compliant sessions, the dashboard doesn't just show the problem — it shows the path to fix it.

Which states have gaps (with session count and dollar exposure)
Which compact would resolve each gap
Estimated cost and timeline to apply
Direct link to the compact's application page

No other platform does this. TeleVerify doesn't just document compliance — it actively helps you expand your coverage.

Coverage gap detected — Maine

15 sessions affected

$174,975 exposure

Resolution: PSYPACT membership
Cost: ~$440 · Timeline: 3-6 weeks

Apply to PSYPACT →

Emergency Patient Address

If a telehealth session becomes a crisis, your provider needs a way to reach the patient — fast. TeleVerify delivers a GPS-confirmed street address for 911 dispatch with one click.

On-demand only — generated when the provider needs it, never stored
GPS-confirmed to street-level accuracy
Auto-scrubbed from the system when the session ends
Full audit trail for compliance documentation

Designed with HIPAA data minimization in mind. The address exists only for the duration of the emergency.

Emergency address requested

Session: #TV-8A3F · Provider: Dr. Rivera

Patient address (GPS-confirmed)
1847 Elm Street, Apt 3B
Hartford, CT 06106
Confidence: High · Source: Device GPS

This address will be automatically deleted when the session ends.

What providers and compliance teams are saying.

“I always asked patients to confirm their state at the start of each session — between that and my PSYPACT enrollment, I thought I was covered. In our first month with TeleVerify, four sessions came back flagged for a state I’m not licensed in. Two of those patients had told me they were home. I had no idea I was carrying that kind of exposure.”

Dr. Sarah R.Licensed Psychologist, Multi-State Practice

“We trained every provider to ask ‘where are you today?’ at the start of each session. Felt rigorous. Then we ran TeleVerify across our 35 providers and within a month found nine of them had at least one session where the verified location didn’t match what the patient said. Asking isn’t the same as knowing.”

Michelle T.Practice Manager, Regional Behavioral Health Group

“When our malpractice carrier asked how we document patient location, ‘we ask the patient’ wasn’t the answer they wanted. TeleVerify gave them GPS-confirmed location plus a signed, timestamped record for every session. The conversation ended there — and our renewal went through without a follow-up call.”

James K.Compliance Director, Telehealth Platform

Do you know your compliance risk exposure?

Eleven compacts, 14 state programs, 39 states that don’t recognize established-patient relationships, and rules that change every quarter. The regulatory complexity alone creates risk — and CMS fines start at $11,665 per unauthorized session. Calculate your exposure in 60 seconds.

Calculate your risk

See telehealth compliance requirements for your state →

Forensic defensibility

Cryptographically signed compliance packets.

Every compliance determination is signed with Ed25519 and written to a tamper-evident, SHA-256 hash-chained audit log. Real-time OIG exclusion screening runs inline on every check. Insurers, state boards, and plaintiff’s counsel can independently verify any TeleVerify record — no account, no API key, no TeleVerify access required. This is the difference between an audit trail and an audit defense.

See how auditors verify our records →

Pricing

Simple, transparent pricing.

Starting at $20/mo · 14-day free trial

Individual

$20/mo

Individual telehealth providers.

1 provider
Provider dashboard
Real-time license compliance checks
Session audit log + CSV export
PSYPACT / IMLC / NLC compact support
Compliance certificates (PDF)
Email support

Start free trial

14-day free trial · then $20/mo

Popular

Organization

$15/seat/mo

Group practices & organizations.

2+ providers
Everything in Individual, plus:
Admin dashboard (all providers)
Compliance heatmap by state
Multi-provider management
Unified compliance across Zoom, Doxy.me, SimplePractice, TherapyNotes, Jane App — or any other telehealth platform (video or phone)
API access
Email alerts + daily compliance digest
PDF compliance report export
Coverage Gaps Resolution
Emergency patient address (on-demand, audit-logged)